Shipping + Returns

Shipping

All orders will be shipped out within 2-3 business days and will arrive within 2-5 additional business days depending on location.  Expedited shipping is available.

Free shipping on all U.S. orders $50+ and international orders $150+ 

or $10 flat rate U.S Orders and $20 flat rate international orders

 

Returns

We will gladly accept your return (for any reason) of products purchased directly from www.bittybrah.com. If there's something wrong with your order, return it to us unworn and unwashed within 15 days of delivery and we'll be happy to issue an exchange or refund. 

If you receive a defective or damaged product, we’ll make it right. 

Please email us within 7 days of delivery at info@bittybrah.com with your name, order number and reason for your return.

If the return is due to anything other than our error, you are responsible for the cost of shipping the product back to us. We suggest that you ship with a tracking number and insurance as we cannot be responsible for packages lost in transit. 

All items shipped back must be sent in their original shipping box or one with the similar dimensions. Hats must be shipped back in a rigid box and cannot be sent in an unstructured envelope. Returned items must be sent in the exact same manner as they were received and cannot be bent or distorted into different sized envelopes as it will deem them unsellable and returns will be refused.